Terms of Service

Please read these terms carefully before using Doogsan Enterprise services. By using our services, you agree to these terms.

Last updated: December 2024

Acceptance of Terms

By accessing and using Doogsan Enterprise services, you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

Our Services

Doogsan Enterprise provides:

  • International flight booking services
  • Hotel and accommodation reservations
  • Car sales and automotive services
  • Travel package arrangements
  • Travel consultation and support

All services are subject to availability and third-party terms and conditions.

Booking and Payment

Booking Process:

  • All bookings are subject to confirmation
  • Prices may change until booking is confirmed
  • Full payment may be required at time of booking
  • Additional fees may apply for changes or cancellations

Payment Terms:

  • Payment is due at time of booking unless otherwise specified
  • We accept various payment methods as displayed
  • All prices are in USD unless otherwise stated
  • Additional taxes and fees may apply

Cancellation and Refunds

Cancellation Policy:

  • Cancellation terms vary by service provider
  • Some bookings may be non-refundable
  • Cancellation fees may apply
  • Travel insurance is recommended

Refund Process:

  • Refunds are processed according to service provider terms
  • Processing time may vary (5-14 business days)
  • Refunds are issued to original payment method
  • Service fees may be non-refundable

User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Comply with all applicable laws and regulations
  • Respect the rights of other users
  • Not use our services for illegal activities
  • Ensure you have valid travel documents

Limitation of Liability

Doogsan Enterprise acts as an intermediary between you and service providers. We are not liable for:

  • Actions or omissions of third-party service providers
  • Flight delays, cancellations, or schedule changes
  • Hotel overbooking or service issues
  • Loss or damage to personal property
  • Medical emergencies or health issues during travel
  • Natural disasters or force majeure events

Our liability is limited to the amount paid for our services.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Doogsan Enterprise and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, or create derivative works without our written permission.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

Your continued use of our services after changes constitutes acceptance of the new terms.

Contact Us

If you have questions about these Terms of Service, please contact us:

Email: info@doogsan.com

Phone: +254 722 206692

Address: Eastleigh, BBS Mall, Nairobi